FAQ’s

Q – How quickly can I get a quotation?

A – Speed is normally a critical factor, so we always to endeavour to quote the same day.  For complicated projects we will focus on the shortest possible quotation.

Q – Can I get a ball park figure?

A – We are happy to offer a budget quotation based upon the available information.

Q – What data do I need for an accurate quotation?

A – A detailed description of your requirements, including the appropriate drawings/3D files.

Q – What is the best file format to use when sending data?

A – We can cope with most file formats, but .IGS is preferred for general model making and CNC machining.  .STL for rapid prototyping.

Q – What is the best way to send data?

A – email is the simplest method for files up to 10MB.  Please contact us to access our FTP site for larger files.

Q – How long will my job take?

A – We understand that delivery is often a critical factor for models and prototypes.  We often turn jobs around within one week and we are no strangers to crazy deadlines.

Q – What are the best materials to use?

A – Where possible we recommend using the indented production materials for prototypes.  Where this is not possible we can offer materials which can mimic production material qualities.

Q – How can I monitor the progress of my job?

A – You are welcome to visit during the build process.  We can also email you regular digital photos of your model or prototype.

Q – I have a great idea for a product, what is my next step?

A – Our design department will be happy to assess your idea under an NDA (non disclosure agreement).  We have a wealth of manufacturing experience and if we can’t help we should at least be able to point you in the right direction.